Companies which integrate direct mail and e-mail into
their customer promotions may afford themselves the best chance of success.
Statistics show that direct mail still outperforms e-mail when it comes to
prospecting. Consumers generally are more trusting of promotions and offers
they receive in their mailbox than they are of those in their Inboxes.
However, the advantages of cost, speed, instant ordering and the portability
of the Internet, have delivered significantly better results for companies
where a supplier/customer relationship has already been established and whose
brand the e-mail recipient trusts.
So combining the two media often makes the most sense.
Now, as e-mail matures and it’s stigma as a conduit of scams, nuisance offers
and intrusiveness softens, more marketers are interested in reaping these same
integrated marketing benefits in their prospecting. However, there are three
significant hurdles to overcome.
First, many postal lists do not have matching e-mails. Second, those that do
are usually not willing to provide their e-mail lists for promotional purposes
and, even if they are, they will typically insist on doing the e-mail blast.
Third, e-mail appending typically yields low match rates and begs the question
of e-mail validity.
In our view, this is not a reason to abandon the idea of testing an integrated
marketing approach. While the universal quantity e-mail list market has
struggled to maintain pricing and deliver ROI performance, the more closely
defined niche markets and append products are gaining prominence. We are
constantly seeking new trusted e-mail list sources that will allow our
customers to test integrated prospecting campaigns.
Ask us today how we can help you with your integrated marketing campaigns.More questions? Call 760-607-2500 for immediate assistance or fill
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